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IXXO Hub is a comprehensive customer support and business management platform designed to streamline operations, enhance customer engagement, and improve team collaboration.
With its modular approach, businesses can tailor their experience by integrating various features such as ticketing, live chat, a knowledge base, scheduling, invoicing, HR management, workflow automation, e-commerce, and real estate listings. Built for scalability and efficiency, IXXO Hub provides a cost-effective alternative to major competitors, offering seamless integrations and custom development options to meet a wide range of business needs.
With its modular approach, businesses can tailor their experience by integrating various features such as ticketing, live chat, a knowledge base, scheduling, invoicing, HR management, workflow automation, e-commerce, and real estate listings. Built for scalability and efficiency, IXXO Hub provides a cost-effective alternative to major competitors, offering seamless integrations and custom development options to meet a wide range of business needs.
Articles
Updates and Custom Development in SaaS
Understanding the Difference Between Platform Updates and Custom Development in SaaS When evaluating a SaaS platform like IXXO Hub, it is important to distinguish between platform updates and custom development clearly. This distinction ensures transparency and helps set the right expectations for b
Navigating the IXXO Hub Dashboard
Overview The IXXO Hub dashboard provides a centralized view of your customer support operations, task management, and various plugins. This guide will help you understand key sections, including Tasks, Support Tickets, and Plugins. 1. What's Been Happening Section This section provides a snapshot of
Understanding Duration, Buffers, and Time Slot Intervals
This article explains how event duration, buffers, and time slot intervals work together in the IXXO Hub Scheduling Plugin — and how different settings affect availability on your calendar. Event DurationThe duration defines how long your event lasts. Important: Buffers do not change the duration; t
